Help
CURFEW support
Contact us
Email support@syphondigital.online. It helps to include your phone model, your Android version and your friend code (SQUAD tab), and what you were doing when it happened. We read everything, usually within a few days.
Stay on public streets, stop walking before you search or fight, and never play while driving.
Common questions
The game says it is waiting for a precise GPS fix
CURFEW needs a fresh, accurate location before you can deploy or search. Step outside or away from tall buildings, check that location is on and set to precise for CURFEW (Android Settings → Apps → CURFEW → Permissions → Location), and give it a few seconds.
My callsign was refused, or I can't go online
Some callsigns are not allowed (rude words, or names reserved for the developer). Open the SQUAD tab and tap Choose a callsign, then pick another. You can change it later from SQUAD → Callsign.
How do party raids work?
Make or join a party in SQUAD. When the leader deploys, members have 90 seconds to deploy within 150 m of them. In a party raid, boxes and wreckage are shared: whoever takes an item first keeps it, and you can join a squadmate's fight when you are within 80 m.
I bought something but it didn't unlock, or I changed phone
Every purchase is checked with Google Play by our server before it unlocks, which needs a connection. Open the Armory (load-up room → Armory) and tap Restore purchases. It checks everything your Google account has bought, including on a new phone or after reinstalling. A purchase that can't be confirmed within three days is refunded by Google automatically.
How do I get a refund?
Purchases are made through Google Play, so refunds go through Google: open the Play Store, tap your profile picture → Payments & subscriptions → Budget & history, choose the purchase and request a refund. You can also email us with your Google order number (it starts with GPA.).
What notifications does CURFEW send?
Only two kinds, both made on your phone: a warning before curfew when the app is in the background during a raid, and an optional daily reminder when new contracts are up (off until you switch it on in Settings). You can turn notifications off in Android Settings → Apps → CURFEW → Notifications.
Something went wrong and CURFEW showed "Something broke"
CURFEW hit an error. Your save, and any raid in progress, are kept: tap Restart. If error reports are on (Settings), a report went to us so we can fix it; it never includes your location. If it keeps happening, email us and say what you were doing.
How do I delete my account?
In the app: Settings → Delete my online account. Without the app: see Delete your account.
Last updated 15 November 2026